Privacy Policy
Thank you for visiting warnerbros.com.au (the ‘Website’), a Web site controlled and operated by Warner Bros Entertainment Australia Pty Ltd ABN 70 003 773 411, a Warner Bros. Entertainment Company, and its related bodies corporate (‘Warner Bros.’, ‘we’, ‘us’ and ‘our’). Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the collection and use of the personal information you submit on this Website.
As we operate internationally, and many of our computer systems are currently based in the United States, your personal data may be processed by us in the U.S. where data protection and privacy regulations may not offer the same level of protection as in other parts of the world, such as Australia. If you create a user account with this Website, you may be asked during the initial registration to consent to the collection and/or processing in the United States of your personally identifiable information, which includes the use of cookies as described below.
1 THE INFORMATION WE COLLECT
At the Website, you can order products, enter contests, vote in polls or otherwise express an opinion or subscribe to one of our services such as our online newsletters and you may be able to participate in one of our online forums and communities. The types of personally identifiable information that may be collected at these pages include: name, address, e-mail address, telephone number, fax number, credit card information and information about your interests in and use of various products, programs, and services.
At certain parts of the Website, you may be able to submit information about other people. For example, you might submit a person’s name and email address to send an electronic greeting card and, if you order a gift online and want it sent directly to the recipient, you might submit the recipient’s name and address. The types of personally identifiable information that may be collected about other people at these pages include: recipient’s name, address, email address and telephone number.
At certain parts of the Website, only persons who provide us with the requested personally identifiable information will be able to order products, programs, and services, or otherwise participate in the Website's activities and offerings. We also collect certain non-personally identifiable information when you visit many of our Web pages such as the type of browser you are using (e.g., Netscape, Internet Explorer), the type of operating system you are using (e.g., Windows Vista or Mac OSX), and the domain name of your Internet service provider (e.g., Bigpond, Optus).
2 HOW WE USE THE INFORMATION
We use the information you provide about yourself to fulfill your requests for our products, programs, and services, to respond to your inquiries about our offerings, and to offer you other products, programs or services that we believe may be of interest to you.
We use this information to communicate with you, such as to notify you when you have won one of our contests or when we make changes to our subscriber agreements, to fulfill a request by you for an online newsletter, or to contact you about your account with us.
We use the information that you provide about others to enable us to send them your gifts or cards.
The information we collect in connection with our online forums and communities is used to provide an interactive experience. We use this information to facilitate participation in these online forums and communities and, from time to time, to offer you products, programs or services.
If you choose to submit content for publication (e.g., a “letter to our editors”), we may publish your screen name and other information you have provided to us.
We use the non-personally identifiable information that we collect to improve the design and content of our Website and to enable us to personalize your Internet experience. We also may use this information in the aggregate to analyse site usage, as well as to offer you products, programs, or services.
We may disclose personally identifiable information in response to legal process, for example, in response to a court order or a subpoena. We also may disclose such information in response to a law enforcement agency's request or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required by law. In addition, we may transfer information about you if we are or may be or one of our business units is or may be acquired by, sold to or merged with another company.
Agents and contractors of Warner Bros. who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Website Privacy Policy by, for example, not using the information for any purpose other than to carry out the services they are performing for Warner Bros. These agents and contractors may include organisations that assist us with archival, research, mail and delivery, auditing, business consulting, financial and legal advisory, banking, security or technology services.
Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Website Privacy Policy.
At some places on our Website, we may ask your permission to disclose personally identifiable information about you to companies whose practices are not covered by this Website Privacy Policy (e.g., other marketers, magazine publishers, retailers, participatory databases and non-profit organizations) that want to market products or services to you. If at some point you grant us permission to transfer your information for these purposes and later decide that you no longer want us to do so, simply log into your profile if you have created an account with us, or send us an email at privacy@wb.com, and we will edit your preferences accordingly.
We may, on occasion, combine information we receive online with outside records to enhance our ability to market to you those products or services that may be of interest to you.
We provide you with an opportunity to express your preferences with respect to receiving details about other products and services from Warner Bros. and other Time Warner businesses and about products and services from selected third parties when you interact with our sites. If you ever decide in the future that you would like to update these preferences, you may log into your account if you have created one with us or you may send us an email at privacy@wb.com and we will edit your preferences accordingly.
Finally, we will not use or transfer personally identifiable information provided to us in ways unrelated to the ones described above unless authorized by law or we provide you with an opportunity to opt out of these unrelated uses.
3 COLLECTION OF INFORMATION BY THIRD PARTY WEBSITES AND SPONSORS
The Website may contain links to other sites whose information practices may be different than ours. Visitors should consult the other sites' privacy policies before submitting any information, as we have no control over information that is submitted to, or collected by, these third parties.
We sometimes may offer content (e.g., contests, sweepstakes, or promotions) that are sponsored by or co-branded with identified third parties. By virtue of these relationships, the third parties may obtain personally identifiable information that visitors voluntarily submit to participate in the site activity. We have no control over these third parties' use of this information. The Website will notify you at the time of requesting personally identifiable information if these third parties will obtain such information.
4 COOKIES AND OTHER TECHNICAL INFORMATION
We, our third party service providers, and our partners may from time to time send ‘cookies’ to your computer or use similar technologies primarily to enhance your online experience. ‘Cookies’ are files that can identify you as a unique customer and store your personal preferences as well as technical information (including click through and click stream data). Cookies can either be permanent (i.e., they remain on your computer until you delete them) or temporary (i.e., they last only until you close your browser). We may also use ‘Web beacons’ that monitor your use of the Website. Web beacons (or Web bugs) are small strings of code that provide a method for delivering a graphic image on a Web page for the purpose of transferring data, such as the IP (Internet Protocol) address of the computer that downloaded the page on which the Web beacon appears, the URL (Uniform Resource Locator) of the page on which the Web beacon appears, the time the page containing the Web beacon was viewed, the types of browser that fetched the Web beacon and the identification number of any cookie on the computer previously placed by that server.
When corresponding with you via HTML capable e-mail, web beacons let us know whether you received and opened our e-mail.
On their own, cookies or web beacons do not contain or reveal any personally identifiable information. However, if you choose to furnish personally identifiable information, this information can be linked to the data stored in the cookies/web beacons.
The Website may use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help analyze use of the Website. The information generated by the cookie about your use of the Website (including the IP address of users’ computers) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating individuals’ use of the
Website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate IP addresses with any other data held by Google. By using the Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Unless you consent or we are required by law, personally identifiable information will not be stored in or linked to other data stored in the cookies/Web beacons. By accepting this Website Privacy Policy, you specifically agree to our use of cookies and Web beacons as described herein. You may adjust your browser to reject cookies from us or from any other Web site. Additionally, by setting your Web browser to display HTML e-mails as text only, you may be able to prevent the use of some Web beacons. Please consult the ‘Help’ section of your browser for more information. However, certain areas of the Website can only be accessed in conjunction with cookies or similar devices and you should be aware that disabling cookies or similar devices might prevent you from accessing some of our content.
5 OUR COMMITMENT TO SECURITY
We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.
We use the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants. For more information about eWAY including their security measures and Privacy Policy, please visit www.eWAY.com.au.
6 HOW YOU CAN ACCESS OR CORRECT INFORMATION
To request to access the personally identifiable information that this Website has collected about you online from the pages on which this Website Privacy Policy is posted, to correct factual errors in such information, or to update your interests, preferences or other portions of your user profile, please login to your profile if you have created one with us or send an email to privacy@wb.com.
To protect your privacy and security, we will take reasonable steps to help verify your identity before granting access or making corrections.
7 UPDATES AND ADDITIONAL DISCLOSURES
From time to time, we may update this Website Privacy Policy. We will notify you about material changes in the way we treat personally identifiable information by placing a notice on our Website. We encourage you to periodically check back and review this policy so that you always will know what information we collect, how we use it, and to whom we disclose it.
Areas of this Website within the proprietary online service offered by Warner Bros. may be subject to additional privacy disclosures, which you should read carefully before making any use of those areas. Any such disclosures will not vary or replace this Web Website Privacy Policy regarding any use of this Website, unless otherwise expressly stated.
8 HOW TO CONTACT US
If you have any questions or concerns about this Web Website Privacy Policy or its implementation you may contact us by:
Mail: Attn. Privacy Officer
Warner Bros. Entertainment Australia
PO Box 615
Neutral Bay NSW 2089
Sydney Australia
Phone: +61 2 9495 3100
Email: privacy@wb.com
Last updated: 13 October 2010
Warner Bros. Australia